Useful numbers
The numbers you actually need
Doctors, late pharmacies, dentists taking NHS patients, the council, bins, parking codes, stations and the out-of-hours vet, with a call button on each. Pharmacies show whether they are open now.
Emergencies and urgent help
NHS 111
24 hours
Urgent medical help that is not an emergency, including out-of-hours GP care. Call rather than use 111 online for a child under 5.
Medway Maritime Hospital and A&E
Windmill Road, Gillingham ME7 5NY
A&E open 24 hours
The nearest A&E, with a separate children's emergency department (follow the teddy bear signs). Medway's urgent treatment centre is on the same site, open 24 hours, reached through 111.
Mental health helpline, adults
24 hours
Listed by Medway NHS Foundation Trust for over 18s. For under 18s: 0800 011 3474.
Southern Water emergencies
24 hours
Sewer flooding and wastewater problems. Leak line 0800 820 999. Check your bill for your water supplier.
National Highways
24 hours
Problems on motorways and major A-roads such as the M2. Local roads go to Medway Council.
GP surgeries
City Way Surgery
65-67 City Way, Rochester ME1 2AY
Mon to Fri 8am to noon and 2pm to 6:30pm
GP. nhs.uk shows it accepting new patients.
Castle Medical Practice
Rochester Community Healthy Living Centre, Delce Road, Rochester ME1 2EL
GP. nhs.uk shows it accepting new patients.
Thorndike Partnership
Health Care Centre, Longley Road, Rochester ME1 2TH
Mon to Fri 8am to 6:30pm
GP. nhs.uk shows it accepting new patients.
Borstal Village Surgery
25 Wouldham Road, Borstal ME1 3JY
GP. nhs.uk shows it accepting new patients.
Apex Medical Centre
Gun Lane, Strood ME2 4UW
Mon to Fri 8:30am to 6:30pm
GP. nhs.uk shows it accepting new patients.
Marlowe Park Medical Centre
Wells Road, Strood ME2 2PW
Mon to Fri 8am to 6:30pm
GP. nhs.uk shows it accepting new patients.
St Mary's Medical Centre
Vicarage Road, Strood ME2 4DG
GP. nhs.uk shows it accepting new patients.
Pharmacies
Ryders Chemist
130 High Street, Rochester ME1 1JT
Mon-Fri 9am-5:30pm · Sat 9am-1pm · Sun closed
The pharmacy on Rochester High Street.
Karsons Pharmacy
69-71 City Way, Rochester ME1 2BA
Mon-Sat 9am-11pm · Sun 8:30am-1:30pm
Open until 11pm Monday to Saturday, and on Sunday mornings.
Paydens Pharmacy, Delce Road
134-136 Delce Road, Rochester ME1 2DT
Mon-Fri 9am-6pm · Sat 9am-1pm · Sun closed
Tesco Pharmacy, Strood
3 Cuxton Road, Strood ME2 2DE
Mon-Sat 9am-1pm and 2pm-7pm · Sun 10am-4pm
Open on Sundays. Closed for lunch 1pm to 2pm.
Boots, Strood
83 High Street, Strood ME2 4AH
Mon-Sat 9am-1pm and 2pm-5:30pm · Sun closed
Pharmacy closed for lunch 1pm to 2pm.
Kamsons Pharmacy, Darnley Road
29 Darnley Road, Strood ME2 2EU
Mon-Fri 8:45am-6:30pm · Sat 8:45am-1pm · Sun closed
Pharmacy @ Gun Lane
Gun Lane Medical Centre, Strood ME2 4UW
Mon to Fri 9am to 9pm · Sun 9am to 4pm · call for Saturday
Late on weekdays and open on Sundays.
Dentists
St Mark Crown Court Clinic
203 High Street, Rochester ME1 1HB
Mon to Fri 9am to 12:30pm and 1pm to 5pm
nhs.uk shows it taking new NHS patients, adults and children.
City Way Dental Practice (Oradent)
18E City Way, Rochester ME1 2AB
Mon to Fri, to 7pm on Tuesdays
nhs.uk shows it taking new NHS patients, adults and children.
Photay and Associates
196 High Street, Rochester ME1 1EY
Mon to Fri 9am to 1pm and 2pm to 6pm
nhs.uk shows it taking new NHS patients only if they are children or adults entitled to free care.
Urgent dental care
Evenings 6pm to 11pm, and weekend and bank holiday mornings
Dentaline, the out-of-hours service listed by NHS Kent and Medway. In the day, call your own dentist or any local dentist and say it is urgent. Daytime helpdesk if you have no dentist: 0300 123 4412.
Council, bins and library
Medway Council
Mon to Fri 9am to 5pm
Also the number for bins, roads, buses and school admissions. The Gun Wharf reception desk has been closed since May 2026.
Bin collection day
Look up your collection day by postcode. All bins go on the same day.
Cuxton tip (household waste and recycling)
Sundridge Hill, Cuxton ME2 1LF
Every day, booked slots 8am to 4pm
Book every visit online and bring your driving licence and proof of address.
Council tax
Rochester Community Hub and library
Eastgate, Rochester ME1 1EW
Mon-Fri 9am-6pm · Sat 10am-4pm · Sun closed
The library and council hub in Rochester. Closed on bank holidays.
Medway Register Office
Northgate, Rochester ME1 1LS
9:30am to 4pm, by appointment
Births, deaths, marriages and civil partnerships, by the cathedral.
Report a pothole, fly-tipping or noise
All three are reported through online forms on the Medway Council site.
Parking
Rochester multi-storey car park
Cory's Road, ME1 1PZ
Charges 7am to 1am every day
Long stay, 280 spaces, a short walk from the station. Cashless: card, contactless or Go Mobon, location code 59346.
Corporation Street car park
Corporation Street, ME1 1NH
Charges 7am to 1am every day
Short stay, up to 5 hours, 108 spaces. Coins, card, contactless or Go Mobon, location code 79451. RingGo no longer works here.
Blue Boar Lane car park
Blue Boar Lane, ME1 1PD
Charges 7am to 1am every day
Short stay, up to 5 hours, 131 spaces, no return within 2 hours. Card, contactless or Go Mobon, location code 79450.
Cathedral car park
Northgate, ME1 1LX
Charges 7am to 1am every day
Short stay, up to 5 hours, 72 spaces, nearest the cathedral. Cash, contactless or RingGo, code 79400.
Medway Council parking services
Mon to Fri 10am to 4pm
Permits, penalty charges and car park questions. Blue Badge holders park free in council car parks once registered.
Trains, buses and bridges
Rochester station
Corporation Street, ME1 1NH
Ticket office Mon to Fri 6:10am to 7:30pm · Sat 6:45am to 1:25pm · Sun 8:10am to 3:40pm
Step-free to all platforms. Taxi rank outside.
Strood station
Canal Road, Strood ME2 4DR
Ticket office Mon to Fri 6am to 7pm · Sat 7:45am to 2pm · Sun 8:15am to 3:30pm
Step-free to all platforms.
Southeastern
WhatsApp 07866 002 690, staffed 24 hours. Lost property is reported online.
Arriva buses
Mon to Fri 8am to 5pm
Medway Council runs a live bus departures map.
Visitor attractions
Rochester Cathedral
The Precinct, ME1 1SJ
Mon to Fri 10am to 5pm · Sat 10am to 4pm · Sun noon to 4pm
Free entry, donations welcome.
Rochester Castle
Castle Hill, ME1 1SW
Tue to Sun 10am to 4pm, last entry 3:15pm
Adult £9.50, child £4.50.
Guildhall Museum
High Street, ME1 1PY
Tue to Sat 10am to 5pm
Adult £5, child £1.10. Staff on hand to help visitors.
Eastgate House
High Street, ME1 1EW
Weekends 10am to 5pm, plus some extra weekdays
Adult £7, concession £5. Closed on some dates for weddings and events.
The Historic Dockyard Chatham
Chatham ME4 4TZ
Closed for winter from 16 November 2026 until February 2027, apart from Christmas events.
Medway Tickets Live box office
Mon to Sat 10am to 5pm
Tickets for the Central Theatre and the Brook Theatre in Chatham.
Public toilets
Castle Gardens, Castle Hill
The only public toilets in Rochester listed by Medway Council. Cafes and pubs are the practical alternative.
Pets
Vets Now Gillingham (emergency vet)
PDSA Pet Hospital, Campus Way, Gillingham
Weeknights 6pm to 8:30am · from noon Saturday · 24 hours Sunday and bank holidays
Out-of-hours emergencies for any pet, whichever vet you normally use.
Nothing matches. Try a shorter word, or Everything.
Checked on 10 October 2026 against nhs.uk, Medway Council, Kent Police, National Rail and each organisation's own website. Pharmacy and library hours drive the open-now badges; bank holidays differ, so call ahead. GP acceptance of new patients is as shown on nhs.uk.